Terms & Condition

1. General Information

This website is owned and operated by Hexacare. Throughout the site, the terms “we”, “us”, and “our” refer to the company.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or guardian

3. Products & Services

  • All products listed are subject to availability
  • We reserve the right to discontinue or modify products without prior notice
  • We strive to display product images and descriptions accurately, but we do not guarantee exact color or appearance

4. Pricing & Payments

  • All prices are listed in $ and are subject to change without notice
  • We reserve the right to correct pricing errors at any time
  • Payments must be made through approved payment methods available on the website

5. Orders & Cancellation

  • We reserve the right to accept or reject any order at our discretion
  • Once an order is placed, it cannot be canceled after it has been processed or shipped
  • In case of cancellation by us, a full refund will be issued

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to unforeseen circumstances
  • We are not responsible for delays caused by courier services or external factors
  • Customers must provide accurate shipping details

7. Returns & Refunds

  • Returns are subject to our Return & Refund Policy
  • Products must be unused and in original packaging
  • Refund timelines may vary depending on the payment method

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of Hexacare and is protected by applicable copyright laws.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Transmit harmful or malicious code
  • Violate any laws or regulations

10. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits arising from use of our website

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

  • Email: info@hexacares.com
  • Phone: +1 (249) 496-7466
  • Address: Hexaphoenix Pharma USA Inc. 8 The Green, Ste A, Dover, DE 19901.